¿How do we work?

1.Initial consultation and diagnosis

The customer initiation process focuses on an exploratory interview to introduce BOT-IA, its functionalities and goals. At the same time, it seeks to understand in depth the client’s business: its current objectives, challenges and operational processes, in order to identify areas where BOT-IA can generate value. Finally, a comprehensive survey of the client sector will be carried out to obtain an integrated perspective of its context.

2.Detailed analysis

Once the information is gathered, our team of AI experts will perform a detailed analysis of your processes and workflows, identifying areas where automation and artificial intelligence can have the greatest impact, prioritizing those proposals by the client that offer a significant return on investment.

3.Customized Proposal

Based on the analysis, a customized proposal detailing the recommended BOT-IA solution for your business will be presented through the customer’s purchased email or other scheduled interview.

The proposal will include specific functionalities, necessary integrations, implementation timelines and associated costs

4.Implementation and Support

We develop the product in key stages that include the creation of customized instructions according to the needs of the company, the integration of the communication channel manager and CRM, the design of a customized website and artificial intelligence training to ensure accurate and contextualized responses. In addition, we provide ongoing support to ensure efficient implementation and optimal operation at all times.

5.Presentation to the customer

At the end of the product implementation, a meeting will be held with the customer for the presentation of the product, Also, data will be provided to the tools and platforms along with training for your staff and regular updates to optimize the performance of the solution.

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